1. Introduction
IsThisClickbait ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered YouTube analysis service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and password when you create an account
- Payment Information: Billing details processed securely through Stripe (we do not store credit card information)
- Content for Analysis: YouTube video URLs and related content you submit for analysis
- Communications: Messages you send us through our contact form or support channels
2.2 Information Automatically Collected
- Usage Data: How you interact with our service, features used, and time spent
- Technical Data: IP address, browser type, device information, and operating system
- Analytics Data: Service performance metrics and error logs
- Cookies: Authentication tokens and preferences (essential cookies only)
3. How We Use Your Information
We use your information for the following purposes:
3.1 Service Provision
- Providing AI-powered YouTube video analysis
- Managing your account and authentication
- Processing payments and managing subscriptions
- Tracking usage limits and subscription features
3.2 Service Improvement
- Improving our AI models and analysis accuracy
- Optimizing service performance and reliability
- Developing new features and capabilities
- Conducting research and analytics
3.3 Communication
- Sending essential service notifications
- Responding to your inquiries and support requests
- Providing account and billing updates
- Sending password reset and security notifications
4. Legal Basis for Processing
We process your personal information based on:
- Contract Performance: To provide the services you've requested
- Legitimate Interests: To improve our service and prevent fraud
- Consent: Where you've explicitly agreed to specific processing
- Legal Obligations: To comply with applicable laws and regulations
5. Information Sharing and Disclosure
5.1 We Do Not Sell Your Data
We never sell, rent, or trade your personal information to third parties for marketing purposes.
5.2 Third-Party Service Providers
We may share your information with trusted service providers who assist us in operating our service:
- Stripe: Payment processing and subscription management
- Supabase: Database hosting and authentication services
- Anthropic: AI analysis processing (Claude)
- Apify: YouTube transcript extraction
- Fly.io: Application hosting and infrastructure
5.3 Legal Requirements
We may disclose your information if required by law, legal process, or to protect our rights and safety.
6. Data Security
We implement comprehensive security measures to protect your information:
- Encryption: All data is encrypted in transit (HTTPS) and at rest
- Access Controls: Strict access limitations and authentication requirements
- Regular Audits: Ongoing security assessments and monitoring
- Secure Infrastructure: Industry-standard hosting and database security
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to:
- Provide the services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our service quality
Analysis results and video cache data are automatically cleaned up based on usage patterns. Account data is retained until you delete your account.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
8.1 Access and Portability
- Request a copy of the personal data we hold about you
- Receive your data in a portable, machine-readable format
8.2 Correction and Updates
- Correct inaccurate or incomplete personal information
- Update your account information at any time
8.3 Deletion
- Request deletion of your personal data
- Delete your account and associated information
8.4 Restriction and Objection
- Restrict processing of your personal data in certain circumstances
- Object to processing based on legitimate interests
To exercise these rights, please contact us through our contact form.
9. International Data Transfers
Our service providers may process your data in countries outside your residence. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions by relevant data protection authorities
- Certification schemes and codes of conduct
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10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove such information.
11. Cookies and Tracking
We use essential cookies to provide our service:
- Authentication Cookies: To keep you logged in securely
- Preference Cookies: To remember your settings and preferences
- Security Cookies: To protect against fraud and abuse
We do not use tracking cookies for advertising or marketing purposes. You can control cookies through your browser settings, though disabling essential cookies may affect service functionality.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending an email notification to your registered email address
- Providing prominent notice within our service
Your continued use of the service after changes take effect constitutes acceptance of the updated Privacy Policy.
13. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected and how it's used
- Right to delete personal information (subject to exceptions)
- Right to opt-out of sale of personal information (we don't sell data)
- Right to non-discrimination for exercising your privacy rights
14. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us through our contact form.
We will respond to your inquiry within a reasonable timeframe, typically within 30 days.
